1. Are your gemstones authentic?
             Yes. All gemstones are certified and verified for authenticity. Certificates are provided where applicable.

2. What types of gemstones do you sell?
             We specialize in Blue Sapphires, Rubies, Emeralds, and other high-quality gemstones.

3. Can I order custom designs?
             Yes. We offer custom gemstone cuts and jewellery designs. Advance payment is required for custom orders.

4. Do you ship internationally?
             Yes. We ship securely both locally and internationally. Shipping costs and delivery times vary by location.

5. What is your return or exchange policy?
             All sales are final due to the nature of gemstones. Exchanges are only accepted for undisclosed defects.

6. How can I track my order?
             Once your order is shipped, tracking details will be provided via email or phone.

7. Do you provide gemstone certificates?
             Yes. Authenticity certificates are provided for applicable gemstones.

8. How can I contact you?
             You can reach us via email, phone, or through the contact form on our website.